- 18-Jul-2013 to 24-Jul-2013 (CST)
- Utility Billing
- Pearland, TX, USA
- Full Time
The City of Pearland offers an excellent benefits package including a voluntary ICMA 457 deferred compensation program, as well as membership in the Texas Municipal Retirement System (TMRS). The City of Pearland pays all premiums for the employee’s dental, long-term disability protection, and life insurance and the City pays a portion of the medical premium for employees and dependants.
Job Summary: The Field Service Technician (Meter Reader) completes meter reading duties, work orders related to water meter maintenance, field service, and meter turn on and turn off. This position performs maintenance on meter reading devices, which include exchange of faulty and/or non-functioning meters, location of meters, and reporting of needed line repairs to the Service Center.
Conduct and operate drive-by meter reading process with meter reading equipment. Ensure that all meter reading is completed as scheduled to ensure billing schedules meet City Code requirements.
Perform maintenance and inspections on meters and meter reading devices, locate meters, clean out meter boxes, run accuracy tests, repair and maintenance meters, and exchange faulty and/or non-functional meters or registers.
Record information related to maintenance of meter reading devices and meters such as accuracy test results.
Maintain inventory and process service/maintenance order requests either manually or input into a computer.
Report needed line repairs to the City's Service Center.
Follow up with customers and other employees. Record customer complaints, including detailed records of events to the Supervisor.
Interact with customers periodically with regard to meter reading inquiries and/or general meter reading functions.
Change curb stops as necessary.
Assist office personnel as necessary.
Contribute to team effort by performing other related duties as assigned.
Education, Experience, and Licenses:
High school diploma or equivalent required
Minimum one (1) year of related experience and/or training in water production, plumbing, or construction.
Ability to obtain Class D water license issued by TCEQ within first year of employment; Class C water license preferred.
Valid Class C Texas Driver's License required.
Knowledge, Skills, and Abilities:
Position requires effective oral and written communication skills.
Ability to write simple correspondence and the ability to effectively present information in one-on-one situations to customers, including other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to perform multiple tasks.
To perform this job successfully, an individual should have knowledge of data entry database software, use of computer equipment and peripheral equipment.
To perform this job successfully, an individual should have the ability to use effectively, a writing instrument, small hand tools, a meter scope, a meter pump, a handheld reading radio, wrench, saw, pliers, screw driver, and drive a motor vehicle. Must be able to operate a weed eater, shovel, sharpshooter, a telephone, and a handheld radio.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee, while performing the duties of this job, is regularly required to use hands to finger, handle, manipulate, and feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand, walk and kneel for long periods of time. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 60 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions including adverse conditions. The noise level in the work environment is usually moderate.
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